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CUSTOMER SUPPORT provides fast and comprehensive customer support to both free and paid hosting clients, and it includes live chat, 24/7 technical support, FAQ and help sections, etc. Provides 24/7 Customer Support to ALL clients

Yes, provides true 24/7 customer support to all our web hosting and domain name clients, no matter if they use free website hosting service or one of our paid unlimited webhosting plans.

So that, in case you have questions regarding web hosting service, or if you experience troubles with your hosting account, please see the available customer support options below and choose the one that better fits your requirements/expectations.

Pre-Sale Questions: Go Live Chat.

If you are not a client of hosting yet, and you want to learn more e.g. about free hosting service, advanced unlimited webhosting, low cost web hosting vps plans, or perhaps about the exact features of web site hosting plans or ssl certificates offered, as well as web hosting prices, payment options and any other questions you might want to ask before signing up for hosting plan, please consider to use Live Chat button located on the very left or very right side of the screen.

Technical Support: Website Related Matters.

If you are already a client of hosting, and thus you have questions related to your website hosted by, or perhaps you experience troubles with your website hosting by, in this case we'd suggest to use Support Center and Help sections build in web hosting control panel.

Please log in control panel and choose Support Center tab as follows:

Support Center

Technical FAQ: Check it First.

It has come to our attention that almost 85% of all inquiries to our Technical Support team are often repeated. That is why we compiled this Technical FAQ section where the most frequent questions and the VERY DETAILED ANSWERS to those questions are listed. And thus, we'd appreciate if you check our Technical FAQ section before submitting a question to our Technical Support team.

Technical FAQ

Trouble Tickets: Technical Support Team.

If you have not found a proper answer to your question (a proper solution for your matter) either in our Technical FAQ section or in the corresponding Help section of your web page hosting account Control Panel, please do not hesitate to open a trouble ticket as follows:

Trouble Tickets

In order to assure a better performance of our Technical Support team and therefore a faster and more precise assistance, we kindly ask you to open a separate ticket for every single matter. Once a particular issue is resolved through a ticket, please do not request help for other matters inside the same ticket - just open a new ticket for EVERY single matter, please!

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Live Pre-Sales Chat